Returns & Exchanges

We want you to love your Fahlo pieces, but if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original mailer, ensuring all original tags and protective bags are included.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.